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  1. Harmonica.com FAQ and SUPPORT AREA
  2. General
  3. Customer Service

Customer Service

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  • Online Video Playback Issues
  • I can't hear the audio on the dvd's?
  • Do you offer a quantity or educational discount?
  • Can you ship to a Post Office Box or Military Armed Forces address?
  • Do I pay shipping charges if I return the lessons?
  • Do you ship from Hawaii?
  • What city are you located in?
  • Are you a USA (United States) company?
  • Do you have a secured web site?
  • Can I use a credit card, paypal, debit card, bank card, money order, or checks?
  • How long have you been in business?
  • Can my shipment get held up in customs?
  • I live outside the USA. How do you ship?
  • How do I track my order?
  • Money Back Guarantee
  • Will your dvd's play in my non-usa dvd player?
  • What is the exchange rate for my purchase in my currency?
  • DVD is not working on my computer?
  • Do you ship overseas / outside of the USA / or to military bases?
  • How long will it take for my order to arrive? (Delivery Time)
  • My dvd / cd disc got damaged can I get a replacement?
  • Do you sell single discs?
  • DVD or CD is not playing, working, spinning, problem
  • Can I buy just your first DVD, separately from the others?
  • Are your products available for sale in any retail stores?
  • Will your DVDs work outside the U.S.?
  • Do you give private lessons, and if so, what do you charge?
  • Can I play your DVDs on a computer?
  • How can I reach JP directly?
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